You have been unemployed for a couple of months, and all your attempts at getting the job of your dream have proved abortive. While you are on the brink of giving up, you got an invitation from Costco for a job interview. Isn’t that great?
However, you are apprehensive. What questions will they ask? How can you answer those questions satisfactorily? Perhaps, these are your worries.
If you are currently thinking of how to get a job at Costco, I have specifically written this piece to address your concerns as well as offer some practical tips that will help you to pass Costco interview questions without much stress.
Costco interview questions/How to Get a Job at Costco
But before we start with the Costco interview question & answers, let me quickly walk you on how to find a job at Costco.
- What do you know about Costco?
Costco ranks among the largest retailers in the world. The company is a membership warehouse club providing quality products for the best price to its members. The product range is huge covering your daily needs to insurance, travelling, and a photo center for personalized gifts for your loved one. The first Costco warehouse location was opened in 1983 at Seattle and currently operates in 9 provinces across Canada and can be found in 80 locations across the country.
The international retailing company currently operates in other countries such as Korea, the UK, Australia, Taiwan, Japan, and Mexico. The company is continuously into adding to the location list. The company has a better relationship with its employees due to its culture of giving fair wages and positive and highly energetic work environment to its employees.
Before facing Costco interview questions, you should be well versed with its history. For that, you can visit Costco website and check the “About Us” page. This page contains information about the company, its growth, mission, vision and other valuable information that might be useful during an interview at Costco.
There are various career opportunities at Costco like supervisor, sales department, stocker, baker, etc. Here are a few sample interview questions and answers for getting a job at Costco.
Costco Supervisor Interview Questions:
If you are applying for Supervisor position at Costco you’ ll commonly be asked about your experience, skills, and weaknesses.
- What work experience do you have?
You should always expect this question while answering any interview questions. Most interviewers desire an experienced hand to handle their works. Nevertheless, some employers do give the creative job seeker a chance.
Therefore, your answer depends on your level of experience. If you have worked as a retailer before, intimate the interviewer with your work experience. If you have customer service experience too, make sure that you include this in your work experience.
For e.g., “I have worked with ABC Company for 2 years. I have assisted stock management team. I have been a core team member and been a speaker at multiple seminars and participated in decision making discussions. I have also been rewarded for my skills in stock keeping and its maintenance (if any)”
However, if you are a young school leaver and this is your first attempt at working after school, be candid with the interviewer. You can explain that you have spent your time on your education but are anxious about proving your mettle in the workforce. Your frankness and willingness to learn and improve may go down well with your interviewers rather than work against you.
For e.g. “I am a fresher. I am keen to learn stock management and give my 100% devotion to the work I am allotted. I am ready to take up challenges that add to my skills and knowledge.”
- What is your greatest weakness?
Costco interview questions are never complete without this question. So, be prepared to tell your interviewer your greatest weakness. This depends on what your real weakness is. However, you need to exercise caution here.
For instance, while no one feels comfortable exposing his or her weaknesses, you can’t deceive your interviewer into believing that you don’t have any weakness. That will sound absurd. We all have weaknesses.
So, don’t be too honest and wash all your dirty linen in the public and don’t feed them some lies as well. A little flaw like “I’m sometimes uneasy when people don’t quickly grasp my ideas” or “I’m a bit nervous about my public speaking skills” are some reasonable weaknesses you can tell your interviewers.
The thumb rule is never to lie nor expose yourself to the bones. Then, express your willingness to work on your weakness and improve your performances with repeated efforts.
For e.g. “I get nervous if I have to express my ideas in public. However, I would like to take efforts and overcome this barrier.”
Costco Stocker Interview Questions:
Among the huge list of questions, an applicant for Stocker position would be questioned on his interest in the work and his capabilities to perform the task at Costco.
- Are you attracted to the Costco cashier job by the salary we offer?
You may have to answer this question during Costco interview questions and answers. There are tons of reasons why you may be asked the question. However, while the offered salary may be a good attraction, don’t make that obvious in your answer. The best answer is an acknowledgment of the salary while you lay more emphasis on the job itself.
For e.g. “No doubt that the salary is attractive but I’m very enthusiastic to learn more, develop my skills and overcome my difficulties with this job.”
- Why should we hire you for the job?
Well, there is where you have the golden opportunity to market yourself. Bring your wealth of experience here. Talk about your experience, skills, your personality in connection to the job, and your education.
You will do a great job here if you can back up your claims with relevant jobs where you garnered the experience and other valuable pieces of information that will boost your chances of getting the job while answering Costco interview questions.
For e.g., “I have been working with the similar profile for last 2 years. I have also been rewarded for my performance during this period. I am curious about getting more experience and am ready to prove myself in every work I am allotted. I am also flexible in working with the team or individually.”
Costco Sales/ Marketing Department Interview Questions:
At the Sales department of Costco, generally, the interviewer wants to know the willingness to work as a team, your flexibility in working hours and your customer handling skills.
- Do you prefer working alone or as a team?
To start with, Costco works much as a team, and that should influence your answer. To play a safe game, inform the interviewer that you will opt for the team environment while you are also great working alone. You can add that you won’t mind choosing to work as a team if you are faced with choosing between the two working environment.
For e.g. “I am fine working with the team or single-handedly. However, I personally feel best ideas come when we work in a team. Thus I would opt to work with a team, but I am definitely ready to work individually too.”
- How do you intend to handle upset customers?
Most employers are interested in employees that will project their image in a good light rather than someone who will undermine their reputation. So, answer this question with confidence and the assurance that their customers’ complaints will be handled professionally.
You may assure them that the first step you will take is to identify the customer’s complaint. You may also talk about assisting an upset customer to find an item he or she can’t find rather than point at the location of the item. Just give them the assurance that you will give their customers the royal treatment.
For e.g. “I definitely believe the customer is the king and so will I assist them to resolve their issue. I would be polite and listen to the customer patiently and assure that them that their grievances will be resolved. I shall definitely confirm with the customer if he has got the satisfactory solution and help him until he is satisfied.”
- What hours of the day can you work?
There is no straightforward answer to this question. Each department may have its unique working schedule, and that may be a factor in determining how long you are willing to work. Make that clear. However, you shall be a little flexible while giving your timings.
For e.g. “I am ready to work for late hours if I am being given good work exposure and learning. For me, its knowledge that matters more than the working hours. Working hours shouldn’t be an issue to me unless there is a genuine emergency for me.”
General Costco Interview Questions and Answers
The following are a few commonly asked questions to every applicant at Costco interview:
- Do you shop at Costco?
This is another big question. Your answer should be informed by your personal experience with the retailer. If you are a regular shopper at the retailer, mention how you enjoy their services as a customer. If you are not, inform the interviewer that you are not currently shopping at the retailer but have heard wonderful things about the retailer and will be willing to be a part of the team.
For e.g., “I haven’t personally been a regular customer at Costco. However, I have got super positive reviews on Costco’s services. Surely, soon I’ll be a member of the organization.”; OR
“Yes, I very often shop with Costco and I have always had a very good experience as a customer. Also, the customer care services are indeed helping to the best.”
- Where do you see yourself in the next couple of years?
This is one of the most regular Costco interview questions and answers. You should tell the interviewer your decision to be with the company as long as possible while you contribute to the company’s growth. Express your willingness to take more responsibilities and promotion if you are offered as well.
For e.g. “I would like to deliver the best of my abilities while learning from the best, having said that I see myself growing into a managerial role and demonstrating my leadership qualities. I would further like to see myself more evolved and would like to improve and add more skills. I want to be more intelligent and more knowledgeable.”
These are a few likely Costco interview questions and sample answers for the same. There are endless ways to answer various interview questions. Endeavouring to get the job while answering the questions without fidgeting cannot stop you from getting a job at Costco.