Success is something that comes after days and nights of struggle and staying up working. It is the result of dedication that you give to your work and company. It is the result of something you started small, but it became gigantic over time. It could even be a task at hand which you were expected to be working on, and that task became successful because of you.
However, to become successful, a lot of improvisation needs to be done time and again. And this keeps happening even if you shift companies. As technology and competition are progressing, the scope for improvement keeps rising. You make these improvements by your presence of mind, dedication and, of course, intelligence. So now, when you appear for an interview and you are asked about the time when you improved a process of work that brought outstanding achievements, you might have to sit and think about a convincing answer for the interviewer.
In a situation like this, the interviewer is always testing how you react to the question. Your response reflects your attitude towards success and achievements. The interviewer sees whether you are bragging or boasting yourself or are you just calmly explaining what you did in the previous company that improved the process of working. If you are going for an interview and looking for the perfect answer to such a question, this article is for you as I will tell you why interviewers ask such questions and how to answer these questions wisely.
How To Respond To This Question?
Usually, when you are asked about your working process, it is just to know how timely or strategically you deliver your work. The other reason behind this is to see whether you brag about what you have done previously or humbly state the facts. Promoting yourself is not the sole reason behind answering this question. This question is clearly about determining your value to the company; in this case, nothing but the truth can be the right answer to give them.
Having a short story behind such a question helps in keeping their attention on you. Talking about your success story should be about work and other successful instances, which allows them to determine your capabilities outside of professional space. Generally, using the STAR method makes your response quite effective. The STAR method is:
- ST – Situation of Task that you were assigned.
- A – Action you took to deal with it.
- R – Result that came after going with your decision.
Before appearing for an interview, you should always remember that questions might get complicated, and your immediate reaction to the question is being observed. This is in a way a behavioural question, and to answer that, your confidence can only be displayed when you know what to speak about. Show enthusiasm for your story but also keep your focus on the facts.
Why Are Employers Interested In Your Improvements & Contributions?
Well, this is less of rocket science and more of a common understanding. Every employer will test your behavior according to your working experience. Every candidate looks for ambition and skill to solve problems without letting that become their purpose of impressing or taking credit. When you are asked whether “You have suggested something that helped complete a task or improved the process of work?” Your answer that speaks naturally of your experience with confidence can get you hired immediately.
Answering this question should be well thought out. If you go prepared with a background detail about how you had once tackled your previous company’s problem, it will undoubtedly benefit you in narrating the story with intrigue. When that is done, your answer shouldn’t sound boastful of your talent if you get asked why you did the same. It should be more about how your mind reacted to the problem around you and your involvement helped solve it.
Examples of Process Improvements in Various Roles
To be prepared fully is a great idea, and it always works in favour of the candidate. If you want to get a better idea of how this question was answered by the candidates, here are some sample answers:
Parting Thoughts on Answering on Process Improvements
No matter where you go for an interview, every interviewer wants to be completely aware of who they are hiring. Knowing you is not just about your background and education, but your experience and understanding of the work. If you are into accounting or finance or even a cook, how well can you manage a situation when the company is in trouble proves your dedication towards work.
When an interviewer hires you, they need to know that they can depend on you in a difficult situation. Making them believe this is entirely your responsibility, and if you manage to do that, you are employed. Last but never least, when asked such questions, it is imperative always to remain humble, and never boast, and just state the facts.
All the best ! 🙂