There is no denying that interviews are extremely stressful, and one needs to plan in advance, especially if you are going for a leading chain like Chipotle. We all love Chipotle, but another fact is that people love working there too! So if you too want to ace the interview, but are afraid of messing up, fret not, as we have got you tons of facts, details, and questions and answers which will help you prepare for your interview at Chipotle.
- 1 Chipotle Facts To Know For An Interview
- 2 What Is The Interview Process At Chipotle?
- 3 What Are the Traits That You Must Have to Crack an Interview at Chipotle? – 13 Characteristics
- 4 What Are Chipotle’s Hiring Requirements?
- 5 What All Benefits Does Chipotle Provide To Its Employees?
- 6 What to Wear to The Chipotle Interview?
- 7 What Happens At Chipotle Second Interview Round?
- 8 Does Chipotle Hire On The Spot?
- 9 Chipotle Interview Tips & Tricks
- 10 Chipotle Interview Question & Answers
- 10.1 Why do you want to work for Chipotle?
- 10.2 What are your strengths and weaknesses?
- 10.3 How would you deal with an upset customer?
- 10.4 What does food with integrity mean for you?
- 10.5 What do you think are your best traits? How will they help you excel at Chipotle?
- 10.6 Why Do You Want to Work for Chipotle?
- 10.7 What are you passionate about Chipotle?
- 10.8 Why would you be an excellent candidate for Chipotle?
- 10.9 If the Customer orders double meat and don’t pay, how would you manage?
- 10.10 Are You Comfortable Working as a Team or would you work individually?
- 10.11 What is Customer Service according to you?
- 11 Questions To Ask the Employer at Chipotle Interview
- 12 Conclusion
With chains like Chipotle, a little preparation goes a long way because companies like such mostly have a set pattern. Thus, I sincerely hope that this guide helps you out and you can crack and nail that interview. But first, let’s get into a bit of a detail of the giant chain – Chipotle.
Chipotle Facts To Know For An Interview
If you think that your interview is going to be all about, tell us about yourself, and how do you handle stress, let us tell you that’s not just it. Just not chipotle, wherever you are headed for an interview, knowing the company in and out always turns out to be in your favor.
Chipotle is an American restaurant chain that is known for its Mexican cuisine. It was founded by Steve Ells in the year 1993 in Denver, Colorado. This chain currently has approx 2000 store locations which are serving a crowd of over 1 million. Chipotle believes “Food has the power to change the World.” They are known for the natural ingredients they use in their meals.
This was a small gist on Chipotle. Further, we are listing down a few questions that you might have in your mind, before proceeding further with the interview.
What Is The Interview Process At Chipotle?
If you wish to apply for a position at Chipotle, their website is a great place to start from. Here, you can see all the available positions, and also if there are any open positions near you. You can also check out the kind of roles available, and if you would be interested in the same.
If you are looking for entry-level positions, then the restaurant crew position is where you want to begin from. Other roles offered by the company are –
- Crew Member
- Hospitality Crew Member
- Kitchen Crew Member, and many more.
If you wish to begin with the entry-level positions, and then hop on to the other positions with more responsibility, that is a super safe way to go. Once you improve your leadership and management skills, you can surely proceed further with other more important roles like –
- Kitchen Manager
- Service Manager
- Assistant General Manager
- General Manager
- Field Leader, etc.
Talking about the interview process, let me tell you it is just like other chains and companies. The process is as follows –
- Apply for the position.
- Human Resources view your resume and figure out if you are eligible or not.
- The next phase would be a telephonic interview, wherein the recruiter gages whether or not you are fit for the role.
- If everything goes well, you are later called in for a one-to-one interview, wherein you would be asked a few questions about yourself and your experience.
Once you are through with all these rounds of an interview at Chipotle, you might get the job if you have performed really well.
What Are the Traits That You Must Have to Crack an Interview at Chipotle? – 13 Characteristics
Entering the crew of this fast-food chain is not a cakewalk. They go through a selective screening process, wherein your skills are carefully analyzed. Hence, there is a set of skills that you must possess, if you wish to crack this interview at Chipotle.
The truth is that while interviewing candidates, they closely monitor the interviewees to examine whether or not they have those certain mentioned skills.
So, if you are looking forward to joining the Chipotle Crew, you must have these traits, where you should be –
- Neat, tidy & Presentable
- Motivated to work
- Ambitious to move up the ladder
- Inquisitive to learn more
What Are Chipotle’s Hiring Requirements?
We all love Chipotle, and many of us wish to be a part of the crew that serves us amazing and sumptuous food. Hence, knowing the hiring requirements, too, becomes a crucial part, when it comes to researching before practicing for the interview, and ultimately appearing for it.
For Chipotle, you do not need any Previous Experience. Many of us might think that working at a Mexican restaurant or grill might be a pre-requisite, but there is nothing like this. In order to apply for a chain like Chipotle, you could even have zero previous experience, and loads of skills, in this case, you would be good to go, and your selection is guaranteed.
While there is no denial that you do not need any past experience, but, it is also true that you must have an interest in cooking. This does not mean that you need to be an expert in cooking, but knowing your basics would never harm you.
With these culinary requirements, you must also have a few physical requirements, as this job would require you to stand at a stretch for hours. Also, you might also find yourself lifting a few things here and there. But you need to understand that this is something that is a part of the job, and there is no way out of it. At last, as we already discussed you need to have a few traits to crack the interview at Chipotle.
What All Benefits Does Chipotle Provide To Its Employees?
If the name in itself is not enough to lure you into the job, let me tell you that this chain gives its employees a ton of benefits too. Chipotle throws the ‘your regular job’ mentality out of the window, and provides its employees with the following benefits –
- Quarterly bonus eligibility
- Higher education assistance
- A free meal each day you work
- Paid time off
- Health and wellness assistance
- 401(K) retirement savings
What to Wear to The Chipotle Interview?
If you think that you can dress super casually for the interview of this chain, because at the end of the day, you would be given uniforms, let me bring to your kind notice that even for such a job, dressing formally is a pre-requisite. Even if you are not into formal clothing, the very least would be business casual.
The main idea is that you want to look like someone who needs to keep up with the brand’s image in front of the general public. Also, it would be best if you kept yourself hygienic as you have to serve your guests’ food, and at times even cook it.
Therefore, if you have long hair, tie it back, and wear a cap to cover them. Also, wear the least amount of jewellery. With jewellery and interview, your motto should be – the lesser, the better.
Moreover, guys who are appearing for the interview must keep their hair tied at all times and beard shaved and trimmed.
If you wish to read in detail, then we have dedicated an entire topic regarding Chipotle’s Interview dress code, please do check it out.
What Happens At Chipotle Second Interview Round?
If you have cracked and outdone in the first round, you would surely be called for another round of Chipotle interview questions and answers. Now, this interview would be with a higher-up manager or someone from the higher authority.
It’s always better to find out their name and similar interest so that engaging in a conversation is never a challenging task for them. This time, candidates are mostly grilled for their availability, notice period, remuneration, and many other negotiations.
Does Chipotle Hire On The Spot?
In a lot of cases, yes! A lot of interviewees have shared their experience stating that they have been hired on the spot. However, many of them have also been told that they would be told the answer on the phone.
Therefore, if candidates are being hired on the spot or not can depend on a lot of factors like availability, urgent requirement, temperament of the recruiter, number of applications for the post, and much more.
Chipotle Interview Tips & Tricks
Like we mentioned, knowing and researching about the company should be your first step if you are interviewing for a company in the next few days. However, suppose that you are through with the research part, now all left to do is practice and nail that interview. So, practicing for the interview, too, becomes a very prime and crucial part.
This is the time where all the interview tips will come in handy.
Always arrive 5 minutes early. This is not just with chipotle, but with any company or interview. You wish to show your punctuality. Therefore, make sure that you always arrive on time; instead, reach the office or the venue 5-10 minutes early.
Always keep your resume updated. The biggest turn-off for any recruiter is an outdated resume, as it shows your low interest level in the job. Keeping your resume updated should be a must-do thing for all candidates before submitting their applications or heading over for the interview.
This all about Chipotle and tips for presenting yourself at Chipotle interview for various positions. Now, let us see a few commonly asked questions at Chipotle interview and sample answers for the same. This will help you prepare better for the interview.
Chipotle Interview Question & Answers
Preparing for the interview beforehand always works in your favor. Hence, there are some questions and answers that you must be prepared for when it comes to a chain like Chipotle.
Why do you want to work for Chipotle?
This is the question that is the most important, so answer super cautiously. A sentence here and there could mess up your chance of getting this job. Always think about your experiences with the company, why you like it, and what makes it unique. You could talk about their policies, integrities and much more.
Example – I wish to work at Chipotle because of its food integrity policies, which attracts me towards it. Also, the crew at Chipotle has always been guided to do the right thing. Focusing on natural ingredients, authenticity, and offering fantastic customer service is what Chipotle focuses on, and this is something I wish to learn by working in the company. Moreover, Chipotle being my favorite, I have wanted to work for Chipotle for a long time now. The bottom line is that Chipotle is one such company where I think I can utilize my potential and skills to the fullest.
What are your strengths and weaknesses?
The best way to answer these questions is to describe your skills and experiences. But make sure that whatever experiences and skills you share match the profile you are being offered. For a job at Chipotle, your weaknesses could be something you wish to improvise, which should be related to the job. Never include sentences like you don’t have a weakness or you cannot think of one. This will make you sound over-confident.
How would you deal with an upset customer?
As a Chipotle crew member, each and every customer should be important to you. It shouldn’t matter if it is a happy customer or an upset one. Also, you would want to do anything in your power to make the customer satisfied, as for a chain like Chipotle, customer satisfaction would mean everything.
Example – It would be essential for me to know the cause of why the customer is upset. If it were the product or service, I would offer to replace it or do anything that would satisfy the customer. It’s important to understand that unhappy customers never return back; therefore, going a little out of the way to make them happy should not matter to the crew members.
What does food with integrity mean for you?
Since this is the motto with which Chipotle runs, it should mean the same to you. Therefore, answer the question in a way that your employer should think that your thoughts very well align with the company.
Example – For me, quality is everything. Getting the best food, caring about nature, and providing the best quality is what I feel about food chains like Chipotle. Sourcing the best ingredients should be the prime motive of any food chain.
What do you think are your best traits? How will they help you excel at Chipotle?
This question would speak volumes about you as a team member. It also allows the recruiter to see the areas where you excel, and it also gives them a hint where they can see and evaluate your skills. Be as genuine as possible, and do not fake this answer because technically, your skills cannot be hidden from the higher management.
Example – I believe that a positive attitude, hard work, and willingness to adapt and adjust make any team member great. This helps with adjusting with colleagues, seniors, and customers. Having a positive attitude would help make your customers happy and satisfied. In a fast-paced chain like Chipotle, one needs to adapt according to the speed, inflow of orders, and outflow of deliveries. Hence, all these factors become super important.
Why Do You Want to Work for Chipotle?
Chipotle is hiring people who share the same beliefs as they have, i.e. quality customer service and their motto ‘food with integrity’.
If you are asked why you want to work for Chipotle, explain that you are not just a big fan of this brand but show them what it takes to give a pleasant experience to a customer. It’s your take to show them that you have worked on your part and you are passionate to work as part of their team.
Example – “I have always been the biggest fan of Chipotle and its motto “food with integrity”. Most fast food restaurants have nothing to do with high standards. Chipotle meets these standards and also bring smiles to their customers. Even during rush hours, I still had a pleasant experience in this restaurant. Here, every crew member works smoothly to get the job done, and the organization runs just as a well-oiled machine. It seems like they enjoy what they do. So, I would love to be one of them.”
What are you passionate about Chipotle?
Here, the interviewer wants to know what you think about Chipotle as an organization and what have you studied about it before appearing for the interview that couldn’t stop you from joining Chipotle.
Example – “I am a super foodie and a health-conscious person. For me, Chipotle has been a regular food joint. It gives the best quality food with all the natural ingredients which please me the most. Also, the friendly attitude of staff, the team coordination, and the way they make us feel home make me passionate to enter the organization and serve many customers like me.”
Why would you be an excellent candidate for Chipotle?
Here, you have to convince the interviewer that you are the best candidate for the organization.
Example – “The passion to serve the customers with all my heart, respect, and love makes me the best candidate for the job. Also, I feel I can go well with people around me and tackle their problems well which is what a team leader requires in him. So, I can go well with the staff as well.”
If the Customer orders double meat and don’t pay, how would you manage?
Sometimes, Chipotle can be very busy. It’s the best time for some customers to steal an extra item. Don’t consider it as a trick question. They just want to know your reaction. Even if you don’t say anything right here, they want to know what you would do.
Example – “I would just tell that it’s not our policy to give it for free. I would double the price and ask if they would like to order. I would communicate the fact to my team leader in case the customer is not ready to co-operate. I would make sure I solve the issue politely with the customer so as not to bring in any negative reviews for Chipotle.”
Are You Comfortable Working as a Team or would you work individually?
For its answer, there is nothing wrong or right. Keep in mind that the job profile required for this position includes teamwork. So, you need to show how you would interact with others.
Example – “Honestly speaking, I am comfortable to work with a team who is committed like me to grow. I collect the energy from others, and I’ve never faced any trouble working with a team. Actually, I just completed a large group project, and I was selected as a lead by my team due to my leadership skills. I also don’t mind working individually. But I believe that best ideas come when we work in a team.”
What is Customer Service according to you?
Chipotle is extremely busy during dinner and lunch hours. But rush hours cannot stop their crew to work hard and complete the orders successfully while offering quality meals on a timely basis. Customer service means everything to the company. So, they need a team that is efficient enough to handle a challenging and fast-paced environment without getting stressed and annoyed. Explain to them you are passionate about great service and you can handle all the curve balls that come on your way.
Example – “To ensure a maximum number of returning customers, every business is providing at-par customer service. In this role, I know that I would deal with different kinds of people. But I will ensure that every customer gets quality service from us. I understand how it feels when you have the worst experience somewhere, and you decide never to get back. This is something Chipotle is too serious about, and I am very passionate about. This is why I aspire to land into this position.”
These were a few questions for an employee. Also, towards the end of the interview, you might ask a few questions to the employer.
Questions To Ask the Employer at Chipotle Interview
Indeed, you would too have tons of questions in your mind. But during your first round, if you need to ask questions, which you should, make sure they are relevant and thought-worthy. Therefore, indulge in asking questions like-
- What does a typical day at Chipotle look like? What are the most challenging parts of the day?
- What are skills that are most common in all of your star employees?
- How can Chipotle help with my growth and advancement, as a whole?
- How would the new hires be trained, and for how long?
- Was chipotle exactly like you thought it would be? Or something surprised you?
There are certain companies where we all love to work, and Chipotle could be the one for you. If that’s the case, and you just got an interview call, make sure to read such guides thoroughly so that you are well prepared to nail that interview.
All the best!